Privacy Policy
Your privacy matters to us at TigerFlows
Information We Collect
At TigerFlows, we collect information that helps us provide you with better educational services related to geopolitical risk analysis in trading. This includes data you provide directly when creating an account, participating in our learning programs, or contacting our support team.
Personal Information
Your name, email address, phone number, and location details when you register for our services or participate in educational programs.
Educational Progress
Learning progress, quiz results, course completion status, and interaction patterns within our educational materials.
Technical Data
IP address, browser type, device information, and usage analytics to improve platform performance and user experience.
How We Use Your Information
We use the information we collect to enhance your learning experience and provide personalized educational content about geopolitical risks in financial markets. Your data helps us understand how students interact with our materials and where we can improve our teaching methods.
- Deliver educational content and track your learning progress through our programs
- Send you relevant updates about new learning materials and program announcements
- Provide customer support and respond to your questions about course materials
- Analyze platform usage to improve educational content and user interface design
- Ensure platform security and prevent unauthorized access to educational materials
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share certain data in specific circumstances to maintain and improve our educational services or comply with legal requirements in the Philippines.
Service Providers: We work with trusted companies that help us deliver our educational platform, including cloud hosting services, email communication tools, and analytics providers. These partners are bound by strict confidentiality agreements.
In cases where we're legally required to disclose information by Philippine authorities or to protect the safety of our users and educational community, we may share relevant data. We'll always notify you when possible, unless prohibited by law.
Your Rights and Choices
As a user of TigerFlows, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
Access Your Data
Request a copy of all personal information we have about you, including your learning progress and account details.
Update Information
Correct or update your personal details through your account settings or by contacting our support team.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Control Communications
Opt out of marketing emails while still receiving essential course-related communications.
Data Security and Protection
We implement multiple layers of security to protect your personal information and educational data. Our security measures include encrypted data transmission, secure server infrastructure, and regular security audits.
All sensitive information is encrypted both during transmission and while stored on our servers. We use industry-standard SSL certificates and maintain secure databases with restricted access protocols. Our team receives regular training on data protection best practices.
While we take extensive precautions, no online platform can guarantee 100% security. We encourage you to use strong passwords and keep your login credentials confidential. If you notice any suspicious activity on your account, contact us immediately.
Data Retention and International Transfers
We retain your personal information for as long as necessary to provide our educational services and comply with legal obligations in the Philippines. Educational progress data is typically kept for three years after course completion to allow for certification verification.
Some of our service providers may be located outside the Philippines. When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data protection laws.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and analyze how visitors use our platform. These help us understand which educational content is most valuable and where we can improve navigation.
- Essential cookies that enable core website functionality and security features
- Analytics cookies that help us understand user behavior and improve our educational content
- Preference cookies that remember your settings and personalize your experience
You can control cookie settings through your browser preferences, though some features may not work properly if essential cookies are disabled.
Changes to This Privacy Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your information. The most current version will always be available on our website with the effective date clearly marked.
Questions About Your Privacy?
Contact our Privacy Team:
Email: info@tigerflows.com
Phone: +639951673826
Address: Super Island, Babak, Island Garden City
of Samal, 8119 Davao del Norte, Philippines
This Privacy Policy is effective as of January 15, 2025